Jira Integrations Overview

Device42 integrates with Jira Service Management (JSM) to let you attach Device42 assets directly to Jira issues and keep CI data in sync between the two systems. The integration app and setup steps vary depending on your Jira account type.

Premium or Enterprise Jira Service Management accounts:

• Use the Device42 for Jira Service Management Assets app from the Atlassian Marketplace.
• See the Jira Service Management Assets Integration page to connect your Device42 instance to your JSM account.
• See the Device42 for JSM Assets section of the Jira Integration solution guide for use-case examples.

Jira Cloud accounts:

• Use the Device42 for Jira Service Management app.
• See the Jira Service Management Integration guide to synchronize data and link or create Jira issues from Device42.
• See the Device42 for Jira Service Management section of the Jira Integration solution guide for additional context.

Self-hosted Jira accounts:

• Use the Device42 - CMDB with REST APIs for Jira connector app.
• See the Jira (Self-Managed) Integration page for a comprehensive guide to installing the app, filtering configuration items (CIs), and creating custom fields to link CIs to Jira issues.