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Changes in Version 5.0 (CC5.1.2)

The following changes to the mapping.xml file are part of the Cloud Connector 5.1.2 release (CC 5.1.2).

If you are using a custom mapping.xml file, you need to manually apply these updates. See Manage Customization with Newer Releases.

Obsolete Field Attributes Removed​

The following field element attributes were removed from all field mappings because null and blank values are no longer sent to Freshservice by default.

  • not-null
  • skip-if-null
  • set-space

Examples​

The examples below show field elements with these attributes removed.

Example 1: set-space Attribute Removed​

  • Version 4.0:

    <field resource="name" source-type="string" target="name" target-type="string" target-header="General"
           set-space="true" min-length="1" max-length="248" escape="true"/>

  • Version 5.0:

    <field resource="name" source-type="string" target="name" target-type="string" target-header="General"
           min-length="1" max-length="248" escape="true"/>

Example 2: not-null and skip-if-null Attributes Removed​

  • Version 4.0:

    <field resource="used_by" source-type="string" target="user_email" target-type="string"
           not-null="true" skip-if-null="true"/>

  • Version 5.0:

    <field resource="used_by" source-type="string" target="user_email" target-type="string"/>